FAQ
Straight answers, no asterisks.
If something is missing here, ask us — the contact page goes to a human.
Product
How the engine works
Where do the leads come from?
Public business data (mapping and business listings) plus each business’s own public website. No scraped dumps, no recycled lists.
What does “qualified” actually mean?
A lead is only approved when the research finds real, citable facts about the business and a verifiable work email. Everything else waits in review instead of being emailed.
Which mailbox sends my outreach?
Yours. Connect Gmail or Google Workspace with an app password, or any SMTP host. Credentials are encrypted at rest and never shown again. We never send from our domain.
How is usage counted?
One revealed email address is one verified-email unit — whether or not verification passes. If our providers fail, that never counts against you. Watch usage live on the dashboard.
Can I control how much goes out?
Yes — daily caps per campaign, weekday-only sending windows in your timezone, and randomised gaps between emails so nothing looks machine-paced.
Is my workspace separate from others?
Yes. Every workspace is isolated in the database with owner, admin and member roles. Your prospects, drafts and mailbox are yours alone.
What happens when I connect a mailbox?
We connect to your mail server and send one test email from your address to itself. Only after that does the mailbox switch on — you can send a test again or remove it any time.
Do I need a credit card to start?
No. The free plan needs only an email, and the 14-day Pro trial starts without a card. Billing turns on later with a payment provider that supports your country.
Billing
Plans and counting
How do the monthly limits work?
Verified emails, sends, mailboxes, sequences and seats are metered per workspace per month. You can watch each one as used-of-limit on your dashboard.
What counts as one verified email?
One revealed address, whatever verification says. If our providers fail, that never counts against you.
What happens after the 14-day Pro trial?
The workspace drops to the Free plan unless you upgrade — nothing sends without your mailbox and your caps, so there is no surprise bill.
Can I cancel or change plans?
Any time, month to month. Annual billing saves two months. Your data stays exportable either way.
Still unsure about something?
Write to us — product questions, data requests and privacy questions all reach the same inbox.
Answers are easier to trust when you can try them.
Start free — 75 verified emails a month, no card.
Free plan · no card required · cancel anytime